At Hair.com, we appreciate your business and stand behind the quality of our products. If you are unsatisfied with a product, you may return it within 30 days of purchase with your original receipt. Refunds for returns processed will be administered to the original form of payment.
Returns are typically processed within 1-2 business days and once processed we ask that you allow 3-5 business days for the refund to post onto your account depending on your financial institution.
Please note, customers are responsible for return shipping fees. We will only accept returns made for orders made through our website. Be sure to include your name, address, phone number, and the reason for your return. Due to U.S. Department of Transportation/USPS shipping regulations, many of our products are required to ship by ground within the United States, specifically aerosols.
Please include order invoice along with product and send all returns to the attention of:
1620 Stateline Rd E
Southaven, MS 38671
For assistance with your return, please call our Hair Experts at 1-877-340-8731 or go to our Contact Us select ‘Online Orders’ and provide your Order Confirmation # and reason for return.